Tanzania: Absa is dedicated to delivering quality products and services

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Absa Bank Tanzania has assured its clients and partners to continue to provide high quality products and services to foster inclusive growth in society.

The general manager of the bank, Mr. Abdi Mohamed, made the remarks yesterday in Dar es Salaam while thanking customers and partners on behalf of the board of directors and staff for their continued loyalty and support.

“Through collective experience, we have all discovered new strength, new resilience and technological advancements to make us a better company for you, our customers and partners,” he said.

He added, “To our customers, we continue to provide you with the best products and services to ensure that we play a vital role in your lifestyles as we meet your needs as the times change.

“As part of our commitment to you, we have invested in multiple feedback mechanisms to deliver real-time results that provide key information on areas for improvement. We thank you for the positive reception of these solutions and appreciate your comments.

The chief executive said that as we emerge from the post-Covid-19 era, he wanted to reiterate the bank’s commitment to deliver value to customers in line with the ‘power of service’ theme.

The well-being, health and safety of our employees and customers remain our top priority as we continue to focus on putting everything at the center of everything we do now and in the future.

The CEO noted that they have maintained a strong working relationship with their regulatory partners, ensuring compliance with all regulations, a setup that has enabled them as bankers to continue to provide the best services during and beyond. the pandemic.

“This was combined with our recent award for the best financial institution in the use of ICT by the Ministry of Information, Communication and Information Technologies.

“As we continue to focus on building long-term banking relationships with you, we thank you for being a part of our bank’s growth and we appreciate your support and continued trust in us, which remains the true foundation. of our success, ”added Mr. Mohamed.


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